GATR
Straight answers to the questions we get most, from ice retention to custom work. If yours is not here, email info@gatrcoolers.com or call the shop in Thibodaux.
Several days from a full cooler, and up to a week in cooler months, according to what owners report. GATR does not print a "days of ice" number on the lid because pre-chilling, shade, ice type, how full the cooler is and how often it is opened change the result more than the cooler does. The five things that decide it are in our ice retention guide. Bigger coolers hold ice longer when they are kept full: see the GATR 45 and GATR 70.
No. The rotomolded coolers are manufactured overseas. GATR designs them in Thibodaux, Louisiana, produces apparel and accessories in the USA, and does every piece of custom work, cooler pads, engraving, printing and boat decking, in its own Thibodaux shop, where the warehouse and shipping team also work. Bringing cooler production stateside is a goal, not a promise.
On the shell, closely: most rotomolded coolers are built the same way, one piece of polyethylene around foam insulation, and hold ice about as long. GATR differs in the details molded in as standard, a 0–14 in ruler in the lid, a cutting-board divider, bottle openers that double as padlock plates, a garden-hose-size drain, and in what happens after you order: custom pads, logos and boat decking are cut in GATR's own shop in Thibodaux, within three to four weeks, and the shell carries a limited lifetime warranty. Sizes and prices are on the hard coolers page.
Almost always a missing rubber gasket on the drain cap. Unscrew the cap and look for the black o-ring; if it is gone, a standard garden-hose o-ring from any hardware store fits, or order a complete drain plug assembly. A little seepage at the lid gasket after a rough ride is normal on any rotomolded cooler and is not a leak.
Yes, for nearly every cooler and drinkware part: latches, drain plug assemblies, side carry handles, grip feet, corner bottle openers, and replacement lids for the tumblers and bottles. All of them are on the accessories page and ship free on orders over $75. Handles and drain assemblies are covered for 365 days under the warranty; after that, they are a few dollars to replace.
Yes. Rotomolded coolers: limited lifetime warranty on the shell (lid and base) and 365 days on wear parts such as handles and drain assemblies. Soft coolers, drinkware and accessories: one-year limited warranty. Not covered: misuse, modifications, commercial use, normal wear such as scratches and discoloration, lid-gasket seepage, and ice retention itself. To make a claim, email info@gatrcoolers.com with your order number. Full terms are on the warranty and returns page.
GATR 20 for one or two people and a day (22 cans plus ice). GATR 45 for a family weekend or a full day on the water (42 cans plus ice). GATR 70 and GATR 110, both on wheels, for multi-day trips, camps and crews. Plan on two parts ice to one part contents. The full comparison is on the hard coolers page.
Top rack or hand wash. GATR drinkware handles a normal dishwasher cycle on the top rack; the bottom rack and heated-dry settings can damage the powder coat, and that damage is not covered by the one-year warranty. All GATR drinkware is BPA-free.
Allow three to four weeks for any custom work, coolers, drinkware, cooler pads and boat decking, counted from the day you approve the proof. Most orders finish sooner; the window is there so a promised date holds. Need it sooner? Call the shop before you order; rush work is possible for a fee when the schedule allows. Custom orders ship the day they are finished. Start on the custom shop page.
No. GATR does not design logos or artwork; you upload your own file when you order. What the art team does do is adjust placement, size and application so the design cuts or engraves cleanly, and only with your approval before anything is made. For the sharpest result, send a vector file (AI, EPS, SVG or PDF); a high-resolution PNG works for most logos.
MarineMat, 6 mm thick, with a 3M adhesive back: the same closed-cell foam GATR uses to deck boats. It is non-skid, does not absorb water, deflects heat, and does not fade, chip or peel outdoors. The pad sits on the outside of the lid and does not affect ice retention. Sizes and prices are on the custom cooler pads page.
Two ways, chosen by the artwork. CNC cutting removes the top layer of the pad to expose the color underneath, which gives a crisp two-color result and suits simple logos and lettering. Laser burning marks the artwork onto the pad surface and suits fine detail, small text and photographs. Complex designs sometimes use both. You receive a digital rendering to approve before the pad is cut. Order on the custom cooler pads page; for boats, golf carts and running boards, request a GATR Skn quote.
A laser burns through the powder-coat paint to expose the stainless steel underneath, so the engraving shows as bare metal on a colored cup. On an uncoated stainless cup the engraving shows dark. Standard placement is about 3 × 3 in, top center; the GATR logo stays on the front and your logo goes on the back. Engraving starts at $12 for a single logo. Upload your artwork with the order; the art team may adjust size or placement with your approval. Choose a cup on the drinkware page.
Yes, and it is most of what GATR does. Choose a cooler size, upload your logo, and GATR cuts a custom MarineMat pad or engraves the cooler in its Thibodaux shop, within three to four weeks of proof approval. There is no minimum order; construction companies, equipment rental yards, dealerships and realtors order anywhere from one to several hundred. For 10 or more, email info@gatrcoolers.com for a quote and a single proof for the whole run.
Yes, for current and former members of the US military. Send a message to GATR on Facebook or Instagram, or email info@gatrcoolers.com, and the team will send you the discount code to use at checkout.
Shipping is free on orders over $75 within the US; in-stock items leave the warehouse the same or next business day. Unused products in original packaging can be returned within 30 days; you pay return shipping and a 15% restocking fee applies. Customized products, pads, engraving and boat decking, cannot be returned, so approve your proof carefully. Details on the warranty and returns page.
Still have a question? Email info@gatrcoolers.com or use the contact page. Answers usually come from the shop floor in Thibodaux, not a call center.